Your customer support data is a treasure trove of information. Here are five ways to use it to increase customer satisfaction and improve your bottom line.
- By Robert C. Johnson
- May 21, 2018
Learn how to make the most of your data science program, how a data science contest could help biomedical research, and the top data science use cases for finance.
- By Upside Staff
- May 17, 2018
It’s finally spring in the Northern Hemisphere, so let’s look at methods for visualizing sun and snow over time.
- By Upside Staff
- May 16, 2018
How to get a job as a data scientist, evaluate a possible DBA job, and use AI to improve employee skills.
- By Upside Staff
- May 10, 2018
Google’s prominence makes it the source of a huge amount of data. These charts show just a few ways to look at it.
- By Upside Staff
- May 9, 2018
Dangers when starting machine learning, applications for AI, and why some practitioners say they need a better way to evaluate AI results.
- By Upside Staff
- May 8, 2018
When big data is combined with machine learning, enterprises must be alert to new data quality issues.
- By Brian J. Dooley
- May 4, 2018
These articles explain how predictive analytics is affecting more industries.
- By Upside Staff
- May 3, 2018