Contributor: Steve Swoyer
        
Stephen  Swoyer is  a technology writer with more than 16 years of experience. His writing has  focused on business intelligence, data warehousing, and analytics for almost a  decade. He’s particularly intrigued by the thorny people and process problems  most BI and DW vendors almost never want to acknowledge, let alone talk  about.
 
 
All articles by Steve Swoyer
        
     
        
                    
                
                
	                
                    
                                        
		            
                    CRM competitors could target potentially disaffected customers—particularly if Oracle is less than sincere about servicing them
                    
			            - By Stephen  Swoyer
 - February 2, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    As the major enterprise application vendors flesh out their analytic offerings, Siebel is in the forefront
                    
			            - By Stephen  Swoyer
 - February 2, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    In the age of SCO, patent suits are fraught with peril—especially for end users, who can find themselves simmering in the legal hot seat
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Is Cognos positioning itself to better tackle Business Objects on its own turf?
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    As Microsoft preps its most ambitious business intelligence offering to date—SQL Server 2005—the good relations it enjoys with some long-time BI partners could be at risk
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    It’s no silver bullet, but those who have used XI say the product goes a long way to addressing most of their concerns
                    
			            - By Stephen  Swoyer
 - January 19, 2005