Social listening uses technology to facilitate communication over social media channels. It allows companies to scale up their customer care programs using data integration and natural language processing capabilities.
- By Troy Hiltbrand
- March 30, 2017
Read about increasing security concerns with both consumer and industrial IoT devices and why you should consider a semantic layer with your data lake.
- By Lindsay Stares
- March 30, 2017
To support self-service practices, we need to reframe the way we think about data governance.
- By Steve Swoyer
- March 29, 2017
Learn how to choose a modern data visualization tool, what tools were used to create infographics by hand, and what work is still being done by hand today.
- By Lindsay Stares
- March 29, 2017
How to think like a data scientist, increase your prowess with Excel, or convince management to support an agile project.
- By Lindsay Stares
- March 28, 2017
Data catalogs help you create a truly self-service organization by efficiently providing analysts with the means to find, understand, and trust their data.
- By Aaron Kalb
- March 28, 2017
Reflections on the recent SAS analyst meeting and two-day overview of where SAS is headed by TDWI's VP and senior research director for advanced analytics.
- By Fern Halper
- March 27, 2017
You can collect high quality video -- now turn it into true business intelligence.
- By Fredrik Nilsson
- March 24, 2017
"Inside space" is using location intelligence to optimize everything inside a facility -- from business-critical operations and processes to the smallest customer interactions. It's an idea whose time has come.