TDWI | Training & Research | Business Intelligence, Analytics, Big Data, Data Warehousing

CASE STUDY - Enabling Insurance Success with Enterprise Business Intelligence

Grange Insurance uses MicroStrategy to identify areas of improvement in product design, customer management, and to recognize cross- and up-sell opportunities. Grange employees are able to use this insight to assist them in seeking to increase the profitability of each product, region, or agent.

• October 13, 2005

CASE STUDY - BPM Solution Gives Rust-Oleum Canada Maximum Visibility into Product Performance

• October 13, 2005

Q&A with the Experts

• October 13, 2005

Letter from the Editorial Director

Welcome to volume 20 of TDWI’s What Works: Best Practices in Business Intelligence and Data Warehousing. TDWI is pleased to bring you this compendium of case studies, lessons from the experts, Q&A, and best practices, all collected into one volume that gives you powerful insight into the industry.

• October 13, 2005

Winners: Best Practices Awards 2005

• October 13, 2005

CASE STUDY - Keeping Southwest Airlines One of the World’s Safest Carriers Is No “Accident”

• October 13, 2005

This article originally appeared in the issue of .

LESSON - Helping Customers Help Themselves—The Next Generation of Self-Service

• October 13, 2005

This article originally appeared in the issue of .

LESSONS - Migrating to the New Era of Business Intelligence

• October 13, 2005

This article originally appeared in the issue of .