In the digital era, analytics is the gateway to competitive advantage. These five steps will help you build, instill, and maintain an analytics-driven culture.
- By Shawn Rogers
- June 24, 2016
Now you understand behavioral analytics, and you can distinguish between individuals sharing a single customer account. How can you use this information for business advantage?
- By David Loshin
- June 23, 2016
Speech analytics is increasingly being used to help companies store and analyze customer conversations for data-driven decision making.
- By Linda L. Briggs
- June 23, 2016
Learn a simple strategy for any enterprise to implement data-driven decision making, five steps for preparing for a data breach before it happens, and the implications of recent improvements in voice recognition.
- By Quint Turner
- June 23, 2016
Articles examine data quality, data security (including IoT security), cognitive computing, visual data storytelling, and big data.
- By Quint Turner
- June 23, 2016
Music is math already according to some ways of thinking. It’s only natural that many data visualizations have been created to explore the history or popularity of different genres and artists.
- By Lindsay Stares
- June 22, 2016
When multiple customers use one account, it can cause problems for your predictive models. Use behavioral analytics to separate the personas and improve your customer service.
- By David Loshin
- June 22, 2016
In today’s articles, read about the dangers of ungoverned access to “shadow data,” the costs of hoarding every bit of data, and tactics for hiring the type of data scientist that matches your needs.
- By Quint Turner
- June 22, 2016