Your customer support data is a treasure trove of information. Here are five ways to use it to increase customer satisfaction and improve your bottom line.
- By Robert C. Johnson
- May 21, 2018
Learn how to make the most of your data science program, how a data science contest could help biomedical research, and the top data science use cases for finance.
- By Upside Staff
- May 17, 2018
TDWI's 2017 salary survey reveals that little has changed in the wage disparity between men and women in BI.
- By Fern Halper
- May 15, 2018
What pop culture people know better than password guidelines, how new technologies might enhance security, and how the field of cyber-insurance is growing.
- By Upside Staff
- May 15, 2018
How to get a job as a data scientist, evaluate a possible DBA job, and use AI to improve employee skills.
- By Upside Staff
- May 10, 2018
Academic programs are one way for professionals to stay current with today's most in-demand skills.
- By Brian J. Dooley
- May 1, 2018
After experiencing the problems of data chaos, many organizations want to learn how they can balance self-service and big data with centralized data and information management.
- By David Stodder
- April 30, 2018
In the final part of our series, we look at the characteristics of a data-centric culture and how to adopt such a culture in your own enterprise.
- By Jonathan Fowler
- April 6, 2018