With call volumes doubling at some customer centers, AI's role in supporting customer service agents is more important than ever.
- By Rana Gujral
- June 30, 2020
Adopting AI can affect not just your workers but how you deal with privacy and discrimination issues.
- By Ben Hartwig
- June 29, 2020
A new coronavirus risk model, a data scientist fired for her predictions, and how to improve data security for remote workers.
- By Upside Staff
- June 25, 2020
Data informs these articles about heat-related fatalities, carbon emissions, and hurricane dangers.
- By Upside Staff
- June 24, 2020
Choosing a first data science project, finding data sets for data science training, and learning the responsibilities of machine learning engineers.
- By Upside Staff
- June 23, 2020
AI and data science are being applied to help farmers and home gardeners be more efficient, and machine learning is helping researchers study ocean ecosystems.
- By Upside Staff
- June 18, 2020
These charts show global infection numbers still rising, healthcare revenues dropping, and recent excess deaths due to the coronavirus.
- By Upside Staff
- June 17, 2020
How to use predictive analytics to become more proactive, integrate data science into your business, and manage AI’s data difficulties.
- By Upside Staff
- June 16, 2020