With call volumes doubling at some customer centers, AI's role in supporting customer service agents is more important than ever.
- By Rana Gujral
- June 30, 2020
A new coronavirus risk model, a data scientist fired for her predictions, and how to improve data security for remote workers.
- By Upside Staff
- June 25, 2020
Machine learning can significantly automate generating insights from big data. Here's how to get started.
- By Ankur Garg
- June 8, 2020
More real-time data, more demands on that data, and a world where cloud computing and data is now mainstream. How do these trends affect what's ahead for databases and database management? Yugabyte's CTO, Karthik Ranganathan, shares his ideas.
- By James E. Powell
- May 15, 2020
These articles explain some of the latest applications for predictive analytics and machine learning/AI.
- By Upside Staff
- March 31, 2020
Rob Woollen, CEO and cofounder of Sigma Computing, explains why there's no doubt the cloud is in your future.
- By James E. Powell
- March 31, 2020
AI is on the front line of the fight against coronavirus. From initial detection and forecasting its spread to efforts to flatten the curve and develop a vaccine quickly, AI is accelerating the fight in dozens of ways.
- By Rana Gujral
- March 27, 2020
Find opportunities to employ intelligent automation across the enterprise with these real-world use cases.
- By James Lawson
- February 25, 2020