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TDWI Upside - Where Data Means Business

Contributor: Rob Enderle


Rob Enderle is the president and principal analyst at the Enderle Group, where he provides regional and global companies with guidance on how to create a credible dialogue with the market, target customer needs, create new business opportunities, anticipate technology changes, select vendors and products, and practice zero-dollar marketing. You can reach the author via email.

 

  


All articles by Rob Enderle


Why Conversational AI Is a Game Changer for Support at Scale

Enterprises may be able to use conversational AI to create deeper connections with more customers.

Applied AI: The Critical Importance of Recommender Engines and Smart Avatars

The characteristics of online sales are shifting. We examine the importance of a smart, AI-driven, avatar-based front end combined with a strong recommender engine.

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