Healthcare costs have continued to increase over the years, and the average cost per inpatient stay at state and local government hospitals in 2013 was $1,878. This cost can be avoided by assessing provider performance and assisting patients in choosing the best provider based on their needs. In the absence of any other decision support system, patients make the assessment of a provider based on proximity to their home, past experience with the provider for previous treatment, word of mouth—in short, whatever information is available. This white paper lays out how health plans can help members choose the right provider for their specific needs by using a variety of data sources to rate hospitals on the quality of their services.
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