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Available On-Demand - This webinar has been recorded and is now available for download.
Webinar Abstract
There are more than 100 vendors offering social media analytics tools, but the reality is that many of them simply track “buzz”—meaning the volume of tweets, blogs, news items, and other places a brand name or topic might appear in social media during a certain time period. This is especially true for low-cost and free tools. Although utilizing some of these tools to get started in social media analysis may make sense, buzz alone doesn’t provide much insight for a company. Plus, you may encounter a number of analytic pitfalls if you go the freeware route.
How can you get beyond the buzz to extract meaningful social media data that translates into actionable insight? This Webinar will help you understand how to get there, and the best practices that can guide you along the way.
You will learn:
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