Enterprise reporting environments aredesigned to support many types of userswith ad hoc query, reporting, and online analytical processing (OLAP) capabilities. Usefulas these tools have become, however, manyorganizations fail to deploy them properly orto fully understand their power.
A large insurance industry icon needed to develop a strategy and process that would enable it toretain customers and minimize risk over anextended period of time. A project team wasassembled to evaluate the company’s generalinsurance value chain. It quickly determinedthat the company's marketing and sales had fallenshort in creating a truly compelling customerexperience. The team embarked on a mission to develop an internal customer insight capability and supporting technology infrastructure.
One of the best approaches to visually communicatedata anomalies or business opportunities tonontechnical audiences is through the use ofadvanced visualizations.
Hartford Hospital has deployed ProgressEasyAsk to support operational businessintelligence (BI). EasyAsk for Operational BIprovides natural language ad hoc query andsearch capabilities that empower informationusers at Hartford Hospital to quickly findand retrieve critical information from multipleenterprise data sources.
Wayne Eckerson, director of TDWI Research, discusses how a hybrid approach to organizing BI teams ensures data consistency, adherence to standards, and business responsiveness.
Enterprise business intelligence categories defined
Table of contents for What Works, Volume 26, November 2008
TDWI’s Best Practices Awards recognizeorganizations for developing and implementingworld-class business intelligence and datawarehousing solutions. Here are summariesof the winning solutions for 2008.