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Letter from the Editorial Director

This new edition of What Works in Enterprise Business Intelligence offers a fresh, topically focused collection of customer success stories and expert perspectives. We’re proud to offer this resource to enhance your understanding of the tools, technologies, and methods that are central to enterprise business intelligence today. We’ve arranged these case studies and lessons from the experts into specific categories to guide you through the articles: agile business intelligence, enterprise business intelligence, managed SaaS business intelligence, open source business intelligence, and predictive analytics and text mining.

Here’s what you will find inside:


What Works case studies are meant to present snapshots of the most innovative BI and DW implementations in the industry today. The case studies included in this volume demonstrate the power of enterprise business intelligence technologies and solutions for industries such as inventory finance and diversified financial products.


Included in this issue of What Works are articles from leading experts in the services, software, and hardware vendor communities. These lessons provide perspectives about enterprise business intelligence best practices and trends.


In “Hybrid BI Organizations: Managing the Trade-offs between Central and Distributed Development,” Wayne Eckerson, director of TDWI Research, explains how to deliver the benefits of centralized BI even if your organization and BI architecture are scattered and nonaligned. Eckerson writes that it’s not easy to create an agile BI environment that meets business needs quickly without undermining information consistency—but he offers tips to resolve the tension.

This issue of What Works also features an article from Eckerson’s blog, Wayne’s World. In “Seven Strategies for Creating High-Performance BI Teams,” Eckerson provides seven steps to help BI teams transform into high-performance organizations that enjoy sustained success.


There’s more from TDWI Research. What Works includes excerpts from TDWI’s recent Best Practices Reports, Transforming Finance and BI on a Limited Budget, both by Wayne Eckerson.


This section features summaries of the winning solutions of TDWI’s annual contest, which recognizes organizations for developing and implementing world-class business intelligence and data warehousing solutions.

We hope you enjoy this collection of case studies, best practices, and expert insight focused on enterprise business intelligence. We look forward to your comments. If there is anything we can do to make this publication more valuable to you, please let us know. And please join me in thanking the companies that have shared their stories and successes, their technology insights, and the lessons they have learned.

Denelle Hanlon
Editorial Director, What Works in Enterprise Business Intelligence

This article originally appeared in the issue of .

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