Immediate communication with a customer can quickly transform a poor customer experience into an exceptional one.
- By Linda L. Briggs
- June 24, 2009
Experts see LucidEra's demise as a reflection of a brutal economic climate. The economy is also taking a toll on DW appliance specialist Dataupia, which is enduring a venture capital famine of its own.
- By Stephen Swoyer
- June 24, 2009
Version 5 adds power, flexibility, richer user interface
- By James E. Powell
- June 18, 2009
New research from Gartner paints a surprisingly bright picture of BI spending, with greater than 20 percent growth last year.
- By Stephen Swoyer
- June 17, 2009
Dashboards are popular in helping business users see trends and understand data, but what ahead for this visualization tool?
- By Linda L. Briggs
- June 17, 2009
Data warehouse players seem to have their heads in the clouds. Are customers ready to follow them? For some applications, the answer is yes.
- By Stephen Swoyer
- June 17, 2009
Over 100 updates drive the expanding scope of BI
- By James E. Powell
- June 11, 2009
Updated version offers on-premise, cloud, and mobile deployments, enhances enterprise scalability and manageability
- By James E. Powell
- June 11, 2009