Business intelligence vendors must make their software more affordable—and provide better service once it’s been sold
                    
			            - By Stephen  Swoyer
 - February 2, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    CRM competitors could target potentially disaffected customers—particularly if Oracle is less than sincere about servicing them
                    
			            - By Stephen  Swoyer
 - February 2, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    As the major enterprise application vendors flesh out their analytic offerings, Siebel is in the forefront
                    
			            - By Stephen  Swoyer
 - February 2, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    In the age of SCO, patent suits are fraught with peril—especially for end users, who can find themselves simmering in the legal hot seat
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Is Cognos positioning itself to better tackle Business Objects on its own turf?
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    As Microsoft preps its most ambitious business intelligence offering to date—SQL Server 2005—the good relations it enjoys with some long-time BI partners could be at risk
                    
			            - By Stephen  Swoyer
 - January 26, 2005
 
		            
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    It’s no silver bullet, but those who have used XI say the product goes a long way to addressing most of their concerns
                    
			            - By Stephen  Swoyer
 - January 19, 2005