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For Cognos, 2004 was a big year, but officials say customers haven’t seen anything yet

Newly updated suite bridges the gap, once and for all, between Crystal’s product line and the company’s own classic offerings

Organizations demand all-in-one reporting tools that address their operational, analytic, and financial reporting requirements

Could social networking emerge as an extension of bread-and-butter CRM functionality?

From PeopleSoft’s thriving CRM practice to partnerships with several BI giants, Oracle’s triumph could prove disruptive on several fronts

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