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RESEARCH & RESOURCES

All Articles

See the most recent articles below.

Is Social Networking the Next Big CRM Application?

Could social networking emerge as an extension of bread-and-butter CRM functionality?

By Stephen Swoyer
January 5, 2005

PeopleSoft Acquisition Impact Ripples throughout Business Intelligence Market

From PeopleSoft’s thriving CRM practice to partnerships with several BI giants, Oracle’s triumph could prove disruptive on several fronts

By Stephen Swoyer
January 4, 2005

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