These visualizations show the pandemic’s impact on brick-and-mortar retail, trends in online shopping reviews, and how those reviews can be used to improve products.
Scroll through this Quartz article for animated graphics that show the impact COVID-19 has had on some significant retail districts.
A survey from Digital.com illustrates how important reviews are to shoppers today.
The number of online product reviews has exploded in the past year. This article from McKinsey outlines which product categories are more affected by reviews and how manufacturers can manage and leverage this consumer feedback.
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