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CASE STUDY - Subex Deploys Data Warehouse Appliance to Power Its 150 Terabyte Operations Support Systems Systems

Commentary by Samantha Stone, Vice President, Marketing, Dataupia

Subex Limited is a leading global provider of Operations Support Systems (OSS) that empowers communications service providers to achieve competitive advantage and deliver new service experiences to subscribers. Subex’s customers include 32 of the world’s 50 largest service providers. The company has more than 150 installations across 60 countries.

The company pioneered the strategic concept of the revenue operations center—a centralized framework for end-to-end control of a service provider’s revenue costs, fostering operational dexterity for sustained profitability.

When Subex sought to replace one of its legacy data warehouse systems, which could no longer accommodate growing data volumes, they chose the Dataupia Satori Server. Dataupia’s data management system operates as the supporting framework for one of Subex’s 150 terabyte systems, enabling increased scalability to manage call detail record (CDR) volume growth and support enhanced business intelligence.

The Dataupia Satori Server improves productivity at Subex by increasing concurrent system usage. One Subex business unit immediately noticed a dramatic increase in load speed, query performance, and diversity of the types of queries now able to run. The Subex can now load more than 1 billion CDRs per hour. Complex queries that would previously have taken two weeks are now possible in a few hours.

Dataupia provides us with aneconomical solution to help maintainthat focus by providing moreaccess to data. The ability of theDataupia Satori Server to handlelarge volumes of data across concurrentusers helps increase thevalue we obtain from that data, aswell as the overall productivity ofthese providers.
Paul Skillen, Subex Limited


The storage and retrieval of CDRs is vital for supporting billing disputes and reconciliations, financial analysis, network optimization and revenue assurance. CDR data is used to make critical business decisions, assist margin analysis, and provide a single consistent view of product and customer behavior. The Dataupia Satori Server provides Subex with broader access to CDR data by retaining large amounts of data online that can be accessed by reporting or analytics applications.

“Dataupia has helped us do things with our corporate IT infrastructure that we have never been able to do before,” says Paul Skillen, president, BT Business Unit, Subex Ltd. “With the Dataupia Satori Server we were able to power complex analytic requests that were not possible before—query performance on a large scale is simply outstanding.”

Key drivers leading to the implementation of the Dataupia Satori Server included scalability, ease-of-use, cost effectiveness, increased productivity through concurrent usage, and environmental benefits such as lower power consumption. Additionally, Dataupia’s omniversal transparency allows Subex to experience seamless integration with existing systems resulting in an easy deployment process.

“There has been a shift in the telecommunications industry causing telecommunications providers to see their margins dramatically decrease. In order to remain effective, they need to focus heavily on service agility and operational efficiency,” continues Skillen. “Dataupia provides us with an economical solution to help maintain that focus by providing more access to data. The ability of the Dataupia Satori Server to handle large volumes of data across concurrent users helps increase the value we obtain from that data, as well as the overall productivity of these providers.”

The Dataupia Satori Server data management system is an all-in-one solution—server, storage, and optimization software packaged as a single appliance—designed specifically to deliver persistent access to as much data as an organization needs. The combination of highly specialized software and powerful processors allows large amounts of data to remain on-line and ready for use. The Dataupia Satori Server installs quickly, requires little administration, and allows for continuous and seamless scalability for increased users and data.

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