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Telecommunications companies have highly informed customers who expect faster network speeds, reliable and secure data connections, and exceptional customer experience. To maintain profitability in a competitive market, telecommunications and broadcast network providers must offset the massive costs of their communications infrastructures by maximizing network utilization, delivering the highest value service mix, and retaining satisfied customers. Learn how to use powerful analytics to fine-tune service offerings, optimize network operations, reduce customer turnover, and improve capacity planning.
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