TDWI | Training & Research | Business Intelligence, Analytics, Big Data, Data Warehousing

Digital Identity Credentials Deliver an Omnichannel Customer Experience

January 2, 2017

Despite engaging consumers across multiple channels, most companies still struggle to gain a full understanding of their clientele. Every interaction is an opportunity for a company to build better, more meaningful customer relationships. But all too often, integrating this information from across various channels was impractical—until now. Smartphone-based mobile identity credentials have the ability to unify the data collected across every customer touchpoint, giving companies a comprehensive view of the customer experience and helping transform the consumer-company relationship. Download this white paper to learn how this technology is setting the foundation for technology-driven change in the enterprise.

Sponsored By MicroStrategy