TDWI | Training & Research | Business Intelligence, Analytics, Big Data, Data Warehousing

When:

Friday September 30, 2016 8:30 AM – 12:00 PM

Where:

Metlife -Edison room in Met2

Met2: 201 MetLife Way, Cary, NC, 27513
GPS: If your device does not recognize the address, key in:
9000 Weston Parkway, Cary, NC 27513
From points East (Raleigh & surrounding areas) : Take I-40 West towards Durham to exit 287 for Harrison Avenue. Turn left onto Harrison, travel 0.5 miles, and turn right onto Weston Parkway. The entrance will be on your right in 1.7 miles.
From points West (RDU Airport/Durham & surrounding areas) : Take I-40 East towards Raleigh to exit 285 for Aviation Parkway. Turn right onto Aviation, travel 1.4 miles, and turn left onto Evans Road. Travel 0.7 miles and turn left onto Weston Parkway. The entrance will be on your left in 0.4 miles.
 

Topic:

Analytics-based Enterprise Performance Management
Description
Many organizations are far from where they want and need to be with improving performance, and they apply intuition, rather than hard data, when making decisions. Enterprise performance management (EPM) is now viewed as the seamless integration of managerial methods such as strategy execution with a strategy map and its companion balanced scorecard (KPIs) and operational dashboards (PIs); enterprise risk management (ERM); driver-based budgets and rolling financial forecasts; product / service / channel / customer profitability analysis (using activity-based costing [ABC] principles); customer lifetime value (CLV); lean and Six Sigma quality management for operational improvement; and resource capacity planning. Each method should be embedded with business analytics of all flavors, such as correlation, segmentation and regression analysis, and especially predictive analytics as a bridge to prescriptive analytics to yield the best (ideally optimal) decisions. This presentation will describe how to complete the full vision of analytics-based enterprise performance management.

This presentation by a leading practitioner and author will cover:

• How strategy maps and their companion balanced scorecards communicate strategic objectives with target-setting to help cross-functional employee teams align their behavior to the strategy and better collaborate.
• Why measures of channel and customer profitability and customer value are now superceding profit and service-line measures – and shifting from product to customer-focused organizations including future potential value – customer lifetime value.
• How activity-based cost management (ABC/M) provides not only accurately traced calculated costs (relative to arbitrary broad-averaged cost allocations), but more importantly provides cost transparency back to the work processes and consumed resources, and to what drivers cause work activities.
• Reforming the broken annual budgeting process with performance based budgeting that links strategy to operations and is process volume sensitive rather than simply incremental at each cost center.
• How EPM/CPM also applies to public sector government to understand their “output costs” and better serve citizens.
• Why business analytics, with emphasis on predictive analytics and pro-active decision making, is becoming a competitive advantage differentiator and an enabler for trade-off analysis.
• How all levels of management can quickly see and assess how they are doing on what is important – typically with only a maximum of three key performance indicators (KPIs).
• How to integrate performance measurement scorecards and ABC/M data with:
• Strategy formulation.
• Process-based thinking and operational productivity improvement.
• Channel/customer profitability and value analysis and CRM.
• Supply chain management.
• Quality and lean management (Six Sigma, cost of quality).

8:30 AM – 9:00 AM

Networking and Registration

9:00 AM – 9:05 AM

Introductions and Chapter Business

9:05 AM – 11:55 AM

Analytics-based Enterprise Performance Management

11:55 AM – 11:00 AM

Q&A and Wrap-up