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RESEARCH & RESOURCES

Symphonic Source Releases Backup Tool That Allows Users to Undo and Restore Merged Salesforce Records

Relationships, metadata, lookups, and attached objects are retained and re-associated with the restored records.

Note: TDWI’s editors carefully choose vendor-issued press releases about new or upgraded products and services. We have edited and/or condensed this release to highlight key features but make no claims as to the accuracy of the vendor's statements.

Symphonic Source, a vendor of data management and data quality tools, announced a new feature to Cloudingo, its data quality orchestration product that provides restoration of Salesforce records that were merged together.

Managing data can be error-prone, especially when deduping and cleaning records. Cloudingo’s Undo and Restore feature gives users a backup tool when merging duplicate Salesforce records. If a merge is executed due to a user or configuration error, users can now recover records and return them to their original state.

The Undo and Restore feature, which is available to Cloudingo Enterprise users starting today, works by first backing up and encrypting records and files that are part of a data quality operation, the announcement explained. These can be stored in Cloudingo or in AWS. Merged records can be restored individually, while all relationships, metadata, lookups, and attached objects are retained and re-associated with the restored records.

“The introduction of this new feature is the answer to our number one request from users – the ability to undo a merge,” Lars Nielsen, CEO of Symphonic Source stated in a press release. “When it comes to data quality, oftentimes people are so fearful that they’ll merge the wrong records that they avoid doing anything at all. And they’re right – no matter how meticulous and careful users are with their configurations, mistakes do happen.”

Cloudingo offers Salesforce customers tools designed to eliminate and prevent duplicate records via a SOAP/REST API that exposes its data quality engine and enables data quality orchestration across the enterprise.

Cloudingo and its sister product DupeCatcher are deployed in 30,000 Salesforce instances worldwide. More information about Cloudingo is available at here.

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