RESEARCH & RESOURCES

Achieving a High-Performance Supply Chain: Sharing Information with Partners

As companies outsource more aspects of their business, they must extend their visibility into the operations of partners up- and downstream.

Business Intelligence Journal

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Companies have long relied on BI to measure the performance of their internal operations and ensure profitability. As companies outsource more aspects of their business, they must extend their visibility into the operations of partners up- and downstream. They must build trust and be willing to share business strategies and operations information that previously would have been considered privileged.

This article looks at using balanced scorecards, key performance indicators, and BI dashboards to improve efficiency throughout the supply chain, reducing inventories without endangering customer delivery. We look at how to align these metrics with company goals and how to communicate vital information with supply chain partners. We also include an example of how a company might use a BI dashboard to drill down and locate a manufacturing problem that is causing the company to miss its profitability target.

This article originally appeared in the issue of Transforming Data with Intelligence.

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