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Letter from the Editorial Director

TDWI is proud to offer you our new, topically focused What Works in Enterprise Business Intelligence. This collection of customer success stories and expert perspectives provides a resource for better understanding the tools, technologies, and methods that are central to enterprise business intelligence. To help you make your way through the many powerful case studies and “lessons from the experts” articles, we have arranged them into specific categories: enterprise business intelligence, search BI, open source BI, data governance, performance management, and predictive analytics.

What’s inside?


The goal of What Works is to provide snapshots of the most innovative business intelligence and data warehousing implementations in the industry today. The case studies included in this volume demonstrate the power of enterprise business intelligence technologies and solutions for industries ranging from banking to pharmaceuticals to online ticket sales.


What Works also includes articles from leading experts in the services, software, and hardware vendor communities. These lessons feature perspectives about enterprise business intelligence best practices and trends.


Our Q&A section provides answers from these same experts to the enterprise business intelligence questions they hear most often, complemented by insight from an independent consultant.


Our feature article comes from Wayne Eckerson of TDWI Research. In “The Myth of Self-Service BI,” he explores the myths and realities of managing your own data warehouse.


There’s more from TDWI Research. What Works includes excerpts from TDWI’s recent best practices reports: Best Practices in Operational BI, from Wayne Eckerson, and Business Intelligence Solutions for SAP, TDWI’s latest report from Philip Russom.

We hope you enjoy this collection of case studies, best practices, and expert insight that are all focused on enterprise business intelligence. We look forward to your comments; if there is anything we can do to make this publication more valuable to you, please let us know. Please join me in thanking the companies that have shared their stories and successes, their technology insights, and the lessons they have learned.

Denelle Hanlon
Editorial Director, What Works in Enterprise Business Intelligence
[email protected]

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