The Forrester Wave™: Enterprise Content Management—Business Content Services, Q2 2017
This report helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content.
ECM program leaders in 2017 are focused on improving their organizations’ compliance with regulations, digitizing their business processes, accelerating knowledge sharing, and improving their own customers’ experience.5 ECM vendors are investing—at last—in significant user interface modernizations, mobile frameworks, customer success programs.