Unlocking New Value from Operational Data with Generative and Agentic AI
Webinar Speaker: Fern Halper, TDWI VP Research, Senior Research Director for Advanced Analytics
Date: Thursday, April 3, 2025
Time: 9:00 a.m. PT / 12:00 p.m. ET
According to TDWI research, generative AI will be the top analytics investment area in 2025, unlocking fresh innovations and perspectives and creating valuable opportunities for organizations. For instance, as enterprises start to adopt AI, some are discovering the value in previously untapped IT data sources that extend beyond observability into service history, SOPs, and other forms of operational knowledge.
With generative and agentic AI, organizations are also starting to rethink how they can make use of incident management data, chat logs, or past resolutions. Machine and human interaction data, which was often siloed, can be combined to deliver new capabilities and respond faster, not only to IT challenges but business challenges, as well.
Join TDWI’s VP of Research, Fern Halper, and experts from BigPanda as they explore how AI is transforming IT operations and service management.
Key takeaways:
- How enterprises are applying generative and agentic AI
- Unlocking new value from previously untapped data sources
- How AI can help create dynamic workflows
- Best practices for getting started
Guest Speaker
Adam Blau
Vice President - Product Marketing
BigPanda
Adam Blau is the VP of Product Marketing at BigPanda where he helps customers, prospects, and partners navigate ITOps and ITSM challenges and solutions. Before joining BigPanda, he held key product marketing roles at Sisense.
Date: April 3, 2025
Time: 9:00 am PT
Fern Halper, Ph.D.