RESEARCH & RESOURCES

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TDWI Pulse Report | The Data Office in the New Normal: Driven by the Hub-and-Spoke Operating Model

March 8, 2022

Organizations are at an important moment in analytics. As they strive to become more competitive in the new normal, they are looking towards data and more advanced analytics to help drive insight and action.

In an analytically mature company, analytics is a way of life and data is viewed as a valuable asset and/or as a product. In other words, this is a culture where data is trusted, governed, and available to those who need to use it to drive decision making and take action.

As organizations look to gain more value from their data and modernize data management in the cloud, they often realize they need innovative data leadership. The growing role of the chief data officer (CDO) and organizational models such as the data office are emerging from this need. The data office is responsible for developing and delivering on a business data strategy that meets the company’s needs, including leading the effort to develop data policies, standards, governance, and processes to support insights and action.

This TDWI Pulse Report examines data office operating models and best practices for success. It also explores emerging strategies, such as the data mesh, and how they play into the evolving environment in which the CDO operates.


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