Contributor: Steve Swoyer
Stephen Swoyer is a technology writer with more than 16 years of experience. His writing has focused on business intelligence, data warehousing, and analytics for almost a decade. He’s particularly intrigued by the thorny people and process problems most BI and DW vendors almost never want to acknowledge, let alone talk about.

All articles by Steve Swoyer
For Cognos, 2004 was a big year, but officials say customers haven’t seen anything yet
- By Stephen Swoyer
- January 12, 2005
Newly updated suite bridges the gap, once and for all, between Crystal’s product line and the company’s own classic offerings
- By Stephen Swoyer
- January 12, 2005
Organizations demand all-in-one reporting tools that address their operational, analytic, and financial reporting requirements
- By Stephen Swoyer
- January 5, 2005
Could social networking emerge as an extension of bread-and-butter CRM functionality?
- By Stephen Swoyer
- January 5, 2005
From PeopleSoft’s thriving CRM practice to partnerships with several BI giants, Oracle’s triumph could prove disruptive on several fronts
- By Stephen Swoyer
- January 4, 2005