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Enterprise Strategy Group Cloud Observability Survey Reveals Enterprises are Challenged to Keep Track of Cloud Costs

Almost two-thirds of IT, DevOps, and AppDev professionals agree -- the adoption of public cloud or multiple public cloud providers has made observability significantly more difficult.

Note: TDWI’s editors carefully choose press releases related to the data and analytics industry. We have edited and/or condensed this release to highlight key information but make no claims as to its accuracy.

Yotascale, an industry leader in dynamic cloud cost management, announced the results of an ESG Observability Survey it sponsored to survey IT, DevOps, and AppDev professionals responsible for evaluating, purchasing, managing, and building application infrastructure. Out of 357 professionals, 64 percent agree that the adoption of one or more public cloud providers has made observability significantly more difficult; this increases to 74 percent for the technology industry.

The survey results highlight a strong need to gain better visibility into cloud costs while reducing the burden on the DevOps and IT teams responsible for those costs.

The promise of the cloud has always been scalability and flexibility of deployment models, and many organizations have realized those benefits. However, as multicloud adoption has accelerated -- 71 percent of organizations use more than three cloud infrastructure providers -- it has become significantly more challenging to track, understand, and properly attribute cloud costs to their appropriate teams.

In the survey, 84 percent of organizations said that tracking costs and cloud cost allocation is burdensome and time-consuming, especially in tech industries, where 33 percent find it extremely burdensome.

"Gaining visibility into cloud costs is the first step for enterprises who want to optimize the cost of their cloud infrastructure," said Scott Sinclair, practice director for ESG who led the research study. "Organizations need to operate on average 57 percent faster than three years ago. Trying to optimize cloud costs at that speed without the aid of a third-party tool leaves many enterprises ill-equipped to have total visibility into their cloud spend and cost attribution, especially for today's modern architectures and containerized applications.

Sixty-one percent agree that they lack sufficient visibility into which teams own what cloud resources; this increases to 72 percent for the tech industry. Twenty-four percent of organizations who are considering making changes to their monitoring and observability practices are doing so because their infrastructure costs increasing too quickly.

"The survey findings are consistent with our experience that enterprises are realizing significant ongoing savings from cloud cost optimization tools," said Asim Razzaq, co-founder and CEO, Yotascale. "Our customers have been able to see savings of up to 50 percent on their cloud costs and continue to see these benefits over time as Yotascale keeps up to date with infrastructure costs and usage. Cloud cost optimization isn't something that you can cross off your to-do list. It is a dynamic process that requires continuous optimization, engineering empowerment, and actionable recommendations based on data that teams can trust."

The Enterprise Strategy Group (ESG) embarked on a multivendor sponsored research project to gain a better understanding of the usage and strategies for public cloud services, cloud-native applications, and platforms. Of the four-part series, Yotascale co-sponsored the Observability survey, focused on understanding the current state of cloud observability and AIOps automation. Cloud cost management was a key part of the investigation. 

For more information about the survey, and to read an e-book on the results, Observability from Code to Cloud, visit For more information about Yotascale, visit

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