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OpenText Releases Cloud Editions 21.2

New content services platform, industry solutions, and innovations update the OpenText portfolio.

Note: TDWI’s editors carefully choose vendor-issued press releases about new or upgraded products and services. We have edited and/or condensed this release to highlight key features but make no claims as to the accuracy of the vendor's statements.

OpenText released Cloud Editions (CE) 21.2, providing customers with choices, enabling them to run their software anywhere -- off-cloud, in the private cloud, in the public cloud platform of choice, or through cloud API services. The platform can be paired with expert managed services. New features, use cases, and enhancements are delivered quarterly.

Anchoring CE 21.2 is a new Content Services platform to enable work in the cloud. OpenText Core Content and OpenText Case Management are multitenant cloud offerings that can be tailored to address unique line of business, departmental, and industry needs.

Built to connect content to the systems and people that need it, Core Content integrates with business applications that customers already use, including integration with SAP S/4HANA. Core Case Management is a no-code SaaS application that manages unstructured and complex processes to enhance customer and employee experiences.  

By combining content management, case management, and integration into lead applications, the solution delivers a unified approach to managing an organization’s content life cycle in context of its formal and informal business processes.

The OpenText Content Cloud facilitates user productivity, process stability, and provide solutions to assist with regulatory compliance.

The OpenText Security & Protection Cloud strengthens cyber resilience by helping organizations to secure sensitive information, find evidence faster, reduce risk, and detect and respond to cyberthreats. Key innovations in CE 21.2 include:

  • Enhancements to OpenText Encase Forensic help investigators and examiners identify hard-to-find evidence faster and includes support for social media artifacts and optical character recognition (OCR).
  • OpenText EnCase Information Assurance (formerly EnCase eDiscovery) provides a streamlined user experience and improved user workflows through its new web application. Customers can collect data from Microsoft Teams through a new connector.
  • OpenText EnCase Endpoint Security embeds BrightCloud Threat Intelligence Web Classification and Web Reputation Services. BrightCloud leverages historical and contextual data collected from real-world endpoints to help users quickly and accurately identify and remediate threats and malicious websites.
  • An updated management console for Webroot Business Endpoint Protection (WBEP), targeted at managed service providers (MSPs) and small and medium businesses (SMBs), streamlines common management tasks. 

Underpinning each of the clouds are OpenText Advanced Technologies. OpenText Magellan provides pre-built AI and ML components that can be individually deployed, and the OpenText AppWorks platform enables business and technical users to rapidly build applications that improve efficiency, optimize employee skills, and provide insights.

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