Prerequisite: None

Course Outline

Study after study confirm a simple truth: organizations that consistently use data to make decisions have better outcomes. The future of business will be data-driven. However, simply providing access to data is not enough to generate these dividends.

Organizations have made tremendous investments in self-service business intelligence infrastructures, yet becoming truly data-driven has proven elusive. To be competitive, organizations must be able to use data to make optimal decisions. To be competitive, organizations must be data-literate.

This half-day course is specifically designed to train organizational leaders to build data literacy in their business. Leaders will learn the practicalities of building a data-literate organization, how to identify the 20% of organizational data literacy that delivers 80% of ROI, and how data literacy can be iteratively rolled out to an organization in a practical manner.

You Will Learn

• Why data literacy matters
• A working definition of data literacy
• The four levels of analytics
• Where true data literacy begins
• Process-centric thinking
• How to answer the fundamental question
• How to read and analyze data
• How to measure processes
• The power of KPIs
• The dark side of KPIs
• How to analyze KPIs
• How to make truly data-driven decisions
• How to implement practical data literacy in the organization
• Additional resources

Geared To

• Executives
• Managers
• Senior individual contributors (e.g., leads and architects)
• Data literacy stakeholders