TDWI's complimentary Virtual Summit enables data leaders in the retail industry to accelerate their data, analytics, and AI initiatives.

In today’s rapidly evolving market, retail and consumer packaged goods (CPG) companies face a multitude of business challenges, from navigating shifting consumer behavior to optimizing supply chain efficiencies and competing in a crowded marketplace. Leading firms are turning to data, analytics, and AI as indispensable tools to address challenges, uncover new opportunities, and drive strategic decision-making. Integration of cutting-edge technologies allows companies to not only better understand and anticipate customer needs but also to innovate in product development, enhance operational efficiencies, and implement targeted marketing strategies.

In this new TDWI Virtual Summit, TDWI research analysts, faculty speakers, and industry experts will delve into the ways in which retail and CPG companies can leverage the latest trends in data management, analytics, and AI to transform challenges into opportunities for growth and innovation.

Topics we cover at the Summit include:

• TDWI analysis of technology trends. TDWI will discuss progress in technologies for solving challenges facing data-driven retail and CPG organizations and how they unveil opportunities for innovation.
• Leveraging high-powered analytics and AI for enhancing customer experiences. Experts will discuss how AI, including generative AI, enables organizations to hyper-personalize shopping experiences, forecast trends, and manage inventory effectively while mitigating risks.
• Customer 360 and overcoming silos for unified views of data. Thought leaders will define strategies for integrating disparate data sources for a comprehensive understanding of customer behaviors and preferences, facilitating targeted marketing, and improving customer service.
• Self-service analytics for empowering retail decision-makers. We will explore how to satisfy the needs of nontechnical staff to access, analyze, and act on data insights without relying heavily on IT departments, thereby accelerating decision-making processes.
• Optimizing CPG supply chains and informing inventory planning and product placement with better data, analytics, and AI. Experts will discuss utilizing advanced analytics and AI to predict supply chain disruptions, optimize logistics and inventory, and ensure timely product placement to reduce costs and improve customer satisfaction.
• Data governance and trust for retail and CPG use cases. Companies in these industries face special challenges in establishing robust data governance frameworks to build trust in data. Experts will help attendees ensure compliance with privacy regulations as they work with first-party data and align data security measures with governance policies.
• Best practices for data quality and curation. Through case studies and expert sessions, attendees will learn how CPG and retail companies can ensure the accuracy, completeness, and readiness of data for analytics and AI applications, enhancing the reliability of insights.
• Monetizing retail and CPG data. We will examine innovative approaches to leveraging customer, product, inventory, and other data for creating new revenue streams, enhancing product offerings, and providing value-added services to customers and partners.
• Emerging technologies and their impact. Experts will discuss what retail and CPG firms need to know to tap the potential of modern technologies such as IoT, blockchain, and augmented reality to transform retail operations, from enhancing in-store experiences to streamlining supply chain management.