RESEARCH & RESOURCES

IBM White Paper cover image

The Forrester Wave™: Enterprise Content Management—Business Content Services, Q2 2017

November 20, 2017

ECM program leaders in 2017 are focused on improving their organizations’ compliance with regulations, digitizing their business processes, accelerating knowledge sharing, and improving their own customers’ experience.5 ECM vendors are investing—at last—in significant user interface modernizations, mobile frameworks, customer success programs.

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