RESEARCH & RESOURCES

The Future of IT Management – IT Operations Analytics

TDWI Speaker: Fern Halper, TDWI VP and Senior Research Director

Date: Tuesday, February 7, 2017

Time: 9:00 a.m. PT, 12:00 p.m. ET

Webinar Abstract

IT operations management (ITOM) deals with monitoring and controlling IT infrastructure and services such as networks, servers, and help desk. Today, IT management typically relies on “swivel chair” monitoring between unrelated reactive monitoring tools. However, this is changing. Modern, interrelated IT departments can benefit from a single view across IT to improve root cause analysis and reduce meantime to resolution. This includes moving past passive monitoring with proactive measures such as predicting issues before they occur and combining disparate data and real-time analysis. In this webinar, you will learn how IT Operations Analytics—the future of IT management—can help IT operations go from insight to action.

Fern Halper, Ph.D.

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