Social Networking Meets Business Intelligence
Facebook recently reached over 750 million users, a community now greater than the population of North America. Twitter has helped topple regimes in the Middle East. With social networking tools having such far reaching impact, the influence on business intelligence promises to be equally revolutionary. Or does it? This webinar highlights industry trends on how social media is impacting the BI space, from changing users’expectations, expanding data sources to analyze, to bringing new features such as discussions, ratings, and communities. And we’ll look at how companies are looking to leverage the data from networks like Facebook to create an update, powerful CRM tool.
What You Will Learn:
- Trends in social networking
- How social networking impacts BI
- Features to look for when evaluating this innovation area
- Vendor trends in social and collaborative BI and customer adoption