RESEARCH & RESOURCES

Optimal BI: Balancing Self-Service with Tailored Delivery to Achieve Widespread Adoption of BI

Webinar Abstract
Most BI professionals embrace the notion of "self-service BI" as a way to liberate end-users from IT intermediaries and reporting backlogs. Self-service BI gives users direct access to data to create and format their own reports when and how they want. The only problem is that a majority of users don’t want this responsibility, and those who do usually create so many reports that performance, storage, and accessibility become serious issues. Today, savvy companies are balancing self-service BI with tailored delivery of reports to optimize user adoption. This Webinar will examine the myth of self-service BI and ways to remedy it.

You will learn:

  • The technical differences between self service and tailored delivery
  • The target audiences for self-service and tailored delivery
  • How to manage tailored delivery environments so they remain responsive to changing user needs
  • How to combine self-service and tailored delivery within a dashboard environment

Wayne Eckerson

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