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Case Study: Data Warehouse Modernization at Genesys and the Journey to the Cloud

October 13, 2020

Prerequisite: None

Jean-Paul Saliou

Senior Director, BI and Analytics

Genesys

Learn how Genesys moved away from an on-premises legacy data warehouse and embraced the cloud to deploy a flexible and scalable data platform. The whole journey was about keeping end users in mind and addressing the evolving needs of the organization.

The presentation will cover the different phases of that journey and key components of that transformation and modernization program, such as establishing the vision and target architecture, evaluating cloud solutions, leveraging agile methodology, creating a data lake, and enabling users. It will also provide an overview of what the team will be working on in the near future to create a more mature data and analytics environment.

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