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CASE STUDY: Building Enterprise Information and Analytics Capabilities – Lessons Learned

February 10, 2020

Prerequisite: None

Allen Thompson

Allen Thompson

VP Enterprise Data & Analytics

The Hanover Insurance Group

Organizations are trying to transform themselves into being fact based and data driven. There are key capabilities that need to be present for companies to be successful, let’s walk through them. We can start with the people: development, training, and career pathing. Our second piece of the puzzle is understanding the business problems—prioritizing and valuing the work. Next, we need to talk about information and model governance: roadmaps, aligning strategies, and a basic framework. Finally, laying the groundwork across the organization to be inclusive of all those doing data and analytics will ensure a strong community that can share and leverage capabilities.

The clock is ticking.

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