By using website you agree to our use of cookies as described in our cookie policy. Learn More

TDWI Coronado Update

At TDWI, we have been working hard to navigate this ever-changing landscape in the face of COVID-19, and we want to assure you that the health and well-being of our employees, customers, and vendor partners is our top priority. Therefore, we are hosting all virtual training in 2020, including an Executive Program at the Virtual World Conference, December 1-3! This event will be similar in style to the TDWI Solution Summit. Apply today, we hope to see you there.

Gary Class

Senior Vice President, Virtual Channels Group Strategic Analysis

Wells Fargo

In his work with the Virtual Channels Group management team, Gary Class is responsible for strategic business analysis regarding the online base of financial service customers. He analyses customer preferences and behaviors to help Wells Fargo respond to customers’ banking needs and to develop new financial services that can be accessed anytime, anywhere. Key milestones include bank-wide adoption of customer-centric cross-sell potential and probability of attrition risk models and the deployment of a customer channel interaction “Big Data” environment.

Gary Class was responsible for Branch & ATM location planning & analysis throughout the Wells Fargo franchise and played a lead role in the development of Wells Fargo’s innovative branch delivery strategy, including the supermarket banking program and specialized branch formats. In addition, Mr. Class was responsible for development of branch staffing & scheduling applications as well as branch-based database marketing and lead delivery tools.

Mr. Class received his MBA from Haas School, University of California, Berkeley and his B.A. cum laude from the University of Pennsylvania.

Subscribe to Receive summit updates via email