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Bringing Business and IT Together: Practical Steps to Improved Working Relationships

Duration: One Day Course

Prerequisite: None

Preview Course Materials Course Outline

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

You Will Learn

  • Common symptoms of broken business/IT working relationships
  • Why treating symptoms alone fails to fix the problems
  • How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
  • The critical elements of successful working relationships
  • The process and activities of COA
  • Tips and techniques to improve organizational alignment in your environment

Geared To

  • Business and IT executives and leaders
  • Everyone in IT who works with business organizations
  • Everyone in business who works with IT organizations

Contact Us to Get Started Today


Yvonne Baho

Yvonne M. Baho Director, Enterprise Learning
Phone: 978.582.7105
Email: ybaho@tdwi.org


"The instructor was very responsive to input from the class and adapted to meet the needs specific to our context. I especially appreciated the many case studies and focus on assessment."

S. Bessias UNC Healthcare

"Very good overall view of DW concepts and provided valuable insight for such a varied audience."

Jerry Bundt Nestle Purina

"This was the best training class I’ve had in my 20 year career."

Tim Grieb Seattle Children’s Hospital

"The instructor did an excellent job and demonstrated an understanding of real world applications."

Sean Dewulf Con-way Freight


Yvonne Baho Yvonne M. Baho
Director, Enterprise Learning
Phone: 978.582.7105
E-mail: ybaho@tdwi.org
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