Upside


3 Ways B2B Companies Can Use Customer Data to Improve Customer Service in 2019

Does your company make good use of the data its gathers from customer interactions? Here are three tips to make the most of that data.

Data Stories: Getting and Keeping Jobs

The hottest job titles, the dangers of getting fired, and employment trends by age.

Surveys Reveal User Attitudes about Online Data Privacy and Accuracy

Few Americans willing to pay for greater privacy; most Facebook users unaware of how service categorizes them.

The Rise of Automated Machine Learning

No matter what industry you're in, autoML can help you use machine learning successfully and extract and leverage business insights hidden in places where only machine learning can reach.

Data Digest: Machine Learning Bias, Customer Targeting, Unsolvable Problems

How humans cause bias in machine learning, how marketers can improve personalization, and why some problems might not be solvable.

IoT and the ML Connection

The intersection of machine learning and IoT is creating a need for new ways of thinking about -- and understanding -- data, sensors, citizen data scientists, and a host of other issues.

Modern Metadata Management

Tool automation and intelligence are replacing manual technical tasks with immediate business results.

Tomorrow's Heroes: Developing the Data Curation Role

As data becomes ever more valuable, so does the role of the data curator.

Data Digest: Value and Uses for Predictive Analytics and AI

Improving predictive analytics, the dangers of customer unfriendly AI, and new medical uses for machine learning.