Prerequisite: None
This session will include a moderated Q&A featuring questions from the live audience.
Generative AI is transforming the retail industry by enabling innovative approaches to customer engagement, personalization, and operational efficiency. Narendra Gowda will discuss how retailers are leveraging AI-driven tools to create personalized shopping experiences, from generating tailored product recommendations to crafting dynamic marketing content. Gowda will show how, in e-commerce, generative AI enhances virtual try-ons and product design, allowing for more interactive and immersive customer journeys.
You will also learn how retailers use AI for predictive inventory management, automating supply chain decisions, and optimizing logistics. This technology also aids in creating hyper-personalized chatbots, revolutionizing customer service. Learn what leading retailers are able to accomplish as generative AI continues to evolve, enabling new ways to stay competitive, boost customer loyalty, and drive sales growth.