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CASE STUDY: Data Warehouse Modernization at Genesys and the Journey to the Cloud

November 12, 2019

Prerequisite: None

Jean-Paul Saliou

Senior Director, BI & Analytics

Genesys

Learn how Genesys moved away from an on-premises legacy data warehouse and embraced the cloud to deploy a flexible and scalable data platform. The whole journey was about keeping end users in mind and about addressing the evolving needs of the organization.

The presentation will cover the different phases of that journey and key components of that transformation and modernization program, such as establishing the vision and target architecture, evaluating cloud solutions, leveraging agile methodology, creating a data lake, enabling users, and so on. It will also provide an overview of what the team will be working on in the near future to mature and evolve the data and analytics environment.

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