A BI program is a large and complex undertaking with competing interests, conflicting priorities, and simultaneous projects that must be managed from a “big picture” point of view. Program management encompasses the organization, disciplines, and activities necessary to coordinate interdependent projects. It extends beyond project activities to ensure quality and availability of business-critical information services and continuous support of vital business decision-making processes.
The very broad scope of BI program management encompasses business alignment, value management, quality management, change management, and risk management. Find out how a BI competency center (BICC) approach to program management will substantially increase the impact of your BI program.
You Will Learn
- The definition and purpose of a BICC
- The business case for a BICC: value realization, risk mitigation, standardization, prioritization, alignment, agility, etc.
- Roles and responsibilities of a BICC: assessment, coordination, communication, etc.
- Organizational structures for a BICC and relationships with other shared-services groups such as data governance councils and PMO
- Steps to creating a BICC: issues, challenges, and mistakes to avoid
- Day-to-day activities of BICC operations: end-user support, training, stakeholder communications, collaboration, user group management, change control, etc.
- Techniques to sustain, evolve, and mature the BICC
- BI program managers, directors, and sponsors; leaders and managers in BI and business analytics; leaders and managers for enterprise data and information management