One common misunderstanding of the core concepts behind master data management (MDM) is that the intended result is a monolithic repository of sanitized and presumed “golden record” thought to compose a “single source of truth.” Unfortunately, often this process creates a collection of artificially-conformed records that are likely to be inconsistent with all of the systems and sources of record. These inconsistencies characterize a repository that is both confusing and difficult to use, raising questions about the usability of the MDM system.
This class considers practical aspects of operationalizing MDM by focusing on data usability and integration among enterprise business processes. We examine objectives of master data management from the perspective of the business process consumers of entity data and master indexes, and then explore consumption models. We discuss how master data is created, touched, and used, and configure our architecture in relation to how best to satisfy user expectations for the master entity index and the unified/composite view of entity data.
The consumption model drives the determination of MDM architecture styles, processes for ingestion and identity resolution, master data syndication, master data synchronization, and master data stewardship and governance. Assessing the use cases for master data informs the design, development plan, and roll-out program for MDM.
Attendees will learn about:
- How master data models should present a composite, linked, shared view of all information associated with a uniquely identifiable entity
- How identity resolution is used to enable searching for uniquely identifiable entities
- Identifying the types of master data touch points
- Clarifying data element semantics to reduce or avoid confusion
- Preserving integrity of original data managed within system of record
- Describing different data syndication models, access methods, and services
- Developing searchable master indexes to drive master data utilization
- Rendering customized results based on consumer directives