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KPIs and Metrics White Papers

See the most recent KPIs and metrics whitepapers below.

Find out how your company can promote its content in this library.

Top 10 Measurement and Planning Mistakes and How to Avoid Them

"Establishing poor goals" and "measures that drive the wrong behavior" are just two of the top 10 measurement and planning mistakes detailed by Mark Graham Brown in this white paper. Brown also offers advice—based on real-world experience—on how government and non-profit organizations can avoid or correct these mistakes.

Process Intelligence: An Exciting New Frontier for Business Intelligence

Business intelligence (BI) has been used for decades to improve a company’s relationship with its customers, increase revenue, and reduce costs. However, the analytics often measure a single performance indicator or metric at a point in time. But companies don’t perform just one activity. The next leap forward for BI then is to extend its capabilities to monitor, analyze, and improve an organization’s critical operational processes. This extension is known as "process intelligence."

Populating a Data Quality Scorecard with Relevant Metrics

Once an organization decides to institute a data quality scorecard as part of its governance program, it must decide what type of metrics to use. That way, the data quality rules being observed and monitored can be aligned with the achievement of business goals.

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For information about sponsorship contact Scott Geissler at sgeissler@tdwi.org or 248-658-6365

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