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"Establishing poor goals" and "measures that drive the wrong behavior" are just two of the top 10 measurement and planning mistakes detailed by Mark Graham Brown in this white paper. Brown also offers advice—based on real-world experience—on how government and non-profit organizations can avoid or correct these mistakes.
Sponsored By Information Builders
Business intelligence (BI) has been used for decades to improve a company’s relationship with its customers, increase revenue, and reduce costs. However, the analytics often measure a single performance indicator or metric at a point in time. But companies don’t perform just one activity. The next leap forward for BI then is to extend its capabilities to monitor, analyze, and improve an organization’s critical operational processes. This extension is known as "process intelligence."
Sponsored By Altosoft
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