Program Management

Program management includes a strong focus on effective leadership for integrating people, processes, and technology to deliver business value. It requires knowledge of development methodology and program and project management, as well as organizational and team-building skills.

Program management includes project planning and scoping; staffing and structuring the BI team; developing a road map; training and support; vendor negotiations; and sponsoring BI competency centers to ensure governance and IT/business alignment. Related disciplines include business performance management (BPM), customer relationship management (CRM), and supply chain management (SCM).